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AUTHOR: Anna williams
March 4, 2019


Medicine has had a troubling history with credibility and reputation. Not too long ago, doctors were more often than not hacks and butchers, and our ideas of modern medicine were so crude that you’d have better luck just riding your disease out with good food and healthy company. Hospitals were known to be dirty and dangerous during the Industrial Revolution, and the clergy didn’t help instill much faith in medicine.

But that changed with the advent of the germ theory and anesthesia, and the evolution of these two into the strict regulations and conformities we’ve become used to as of late. With lobbying power over television and the media, surgeons and doctors changed the image of the quack to the professional with the starched coat and stethoscope.

Hospitals Are Aging

Since then, hospitals have hit another hurdle – digital lagging. As USA Today points out, healthcare is behind – especially when it comes to utilizing the advantages of web-based computing and the Internet. Disruptive technologies have leaked into major industries everywhere, from education to transportation and food – law and medicine always seem to be the last places for these disruptive ideas to penetrate, but they are slowly coming through.

According to the Ponemon Institute survey, over $8 billion are lost annually in productivity and increased patient discharge times across all US hospitals. The productivity cost alone adds up to $5 billion annually, the study found.

Widespread change, on the other hand, has been a question of adoption and penetration. The tech to improve medicine is out there, and it’s implementable – with great, widespread benefits. Hospitals simply have to take a proactive step in the right direction.

 Electronic Medical Records

The simplest implementation of modern tech in medicine today is cataloging. Between outsourced services and the speed and cost-efficiency of today’s cloud-based servers, hospitals could drastically improve their filing system and eradicate a huge amount of paper and useless tech by adopting a secure, encrypted cloud server system for their medical records.

Even the techniques and standards for the cataloging itself have improved. EMR transcription today is no longer a question of hiring an in-house transcriber and waiting hours for a professional transcription – hospitals today can utilize services like Eyered Transcription to take full advantage of both their own time and the premium-quality services that transcription services provide. And today, they are much more competitive and feature-filled than they have been in the past.

 Systemized Collection of Practices

One of the greatest tragedies among hospitals is the loss of a patient who could have been saved if practices had been updated. Globally, the quality of medicine across the world carries extreme discrepancies – and not just because of a lack of training or equipment.

There is a general lack of knowledge and intercommunication between doctors globally – or at least, there was. Modern technology – especially through the Internet – offers a potential future wherein doctors can share the newest standardized practices instantaneously. By having the know-how available online in a format wherein it can be immediately looked up, doctors save themselves the trouble of slugging great large medical books onto a table and dutifully scanning their pages for some clue to treating a rarer condition.

All this is especially useful for combating epidemics, which, as populations continue to explode, become a greater threat without global intercommunication between hospitals, governments, and doctors in updated practices and necessary precautions.

Digital Microbiology and Stem Cell Research

Another tool that has taken a step into unknown territory within medicine is the digital analysis of disease, and the ability to study the effects of something on humans without questionable ethical action.

Through computer modeling and analytical software, simulations can be created to explore and test the effects of any given virus or bacteria. As we learn more about microbiology, it becomes easier to study its potential under the digital microscope, rather than an actual sample within a Petri dish.

Adult stem cell research has also shown itself to be more effective than animal testing, especially due to the removal of the lack of compatibility between potential human cures tested on non-human subjects.

As the Baltimore Sun pointed out as far back as 2006, animal testing is rendered effectively obsolete – yet the Washington Post pointed out that over $150 million were spent this year alone on completely useless studies, at the cost of tortured animals. It’s high time for healthcare and research to take a big step into the 21st century, on all fronts.

There’s more. Big data is useful for more than just consumer information and behavioral analytics – it can be used to aggregate the kind of data necessary to effectively and reliably test and study the health factors of an entire region, which is especially useful when studying and tracing epidemics and viral infections. Data is the future, for better or for worse, and it’s important that medicine embraces it responsibly to save lives.

By: Anna williams Category: blog
March 4, 2019


With the burden of healthcare reform putting constant new pressures on clinics and hospitals, cost-cutting has become a constant necessary practice. It may seem a little superfluous to explain why cutting costs are important – after all, cut costs are always good news, right? However, cost cutting can potentially lead to a loss in quality – unless you’re smart about it.

Hospitals that want to survive the reforms and the economic slowdown that 2008 and beyond has caused, have to use their ingenuity and technological changes to come up with ways to both save money and introduce higher quality in their services – a monumental task for most clinics and hospitals, especially with the juggling act it suggests.

But one way to cut costs without sacrificing quality is through the trend of outsourcing, and offshoring. The question is – are these practices relevant to the healthcare industry? Furthermore, how can they be implemented? And what do they do? As a specific example, we’ll take one of the more mundane yet absolutely essential components of a functioning healthcare facility – transcription services.

Saving Money Through Low-Cost Human Capital

Entrepreneurs know what it means to regularly outsource – a startup may outsource most of its needs, in an attempt to build a business without a dedicated team. Larger established players in the field, like hospitals, use outsourcing to cut costs – and transcription services are an excellent example of how well it works. According to the Bureau of Labor Statistics, outsourcing is becoming more common in the medical transcriptionist profession, alongside tech advances changing the landscape of transcription services.

Medical transcription work is specialized work, but it can still be outsourced to companies and services that build their teams through low-cost educated human capital. This is especially true in countries with a lower cost of living, where competitive rates ensure that professionals retain a high degree of capability and quality without the kind of cost associated with similarly skilled professionals on the home front. A hospital or clinic is, in the first line, a private business – keeping costs low and the bottom line healthy is what counts.

 Saving on Unused Equipment

Hospitals typically have an outdated infrastructure – even when it comes to transcription services, outsourcing to a quality company will net you a higher level of quality in the end product, than running transcription services through in-house equipment.

In turn, that equipment can be sold off. The same can be seen in hospitals and clinics that digitally outsource their billing, thus saving money on printers, printing ink, and a number of other costs such as in-house delivery services and collection. Aside from money, all these things also cost a lot of time – time better spent tending to patients, especially considering the epidemic of understaffing among hospitals nationwide.

Web-based transcription is the way to go, and medical transcription services know that. Not many hospitals and clinics are equipped with Internet-based data systems, however. While there is a lot data on how “intelligent infrastructure” can benefit hospitals, only the more upscale healthcare facilities can afford to equip themselves with updated IT. Sadly, this also leads to an immense loss of revenue and wasted resources – according to the WHO, that wasted sector amounts to 40 percent of all resources used by hospitals.

Doctors, physicians, and practitioners can still receive their transcriptions on their own computers for data compilation, over a secured network.

Saving Money Through Redirected/Reduced Staff

Outsourcing doesn’t just reduce costs by being cheaper to finance and oversee than in-house production – it also saves you unnecessary manpower. Through outsourcing services like pain management transcription through quality companies like Eyered Transcription, your fixed costs become variable costs – since you’re not paying for the salaries of an outsourced service, but rather the service itself based on each individual order, you can utilize these savings to instead raise your nurse-to-patient ratio, or save costs even further by updating crucial IT infrastructure and cutting some of the $8 billion wasted annually in the healthcare industry due to an outdated infrastructure, according to a Ponemon Institute survey reported about on USA Today.

These costs include the expenses of inefficiency, such as the time it takes nurses to respond to calls, inquire on the nature of the calls, leave, and return with the requested drug, doctor or item. A better system would allow patients to send detailed requests directly to a nurse through web-based applications and a dedicated private hospital server while making it easier for doctors to access patient files through encrypted servers rather than keeping them largely in paper form.

Smart Outsourcing Consistently Produces Success

As Forbes points out, outsourcing is good for more than just cutting costs – it allows you to tap outside of local talent, and access global talent through online companies that specialize in your outsourced service. Outsourcing helps you focus on the core task of your hospital or clinic while leaving the more mundane but necessary aspects of running a healthcare facility in the hands of capable professional companies in competitive global markets – all while reducing your overhead.

By: Anna williams Category: blog
March 4, 2019


To outsource, or not to outsource? For some clinics, practices, and hospitals, outsourcing can be either a boon or a legal complication waiting to happen. Some are worried about the implications of having third parties be responsible for individual components within a medical event – billing companies, for example, or in our case, transcription services.

But the argument for outsourcing things such as transcription is compelling – very compelling in face of the facts. Fact is, hospitals and clinics are in need of updated practices. Many are also in need of better budgets and money-saving opportunities. Money is a big problem among hospitals, and outsourcing is an excellent solution – but that’s not all.

Hospitals Are Understaffed As It Is

Take a respiratory clinic, for example. Pulmonary transcription requires people to be there and do the writing, the cataloging, and the systemization of reports and data in a way that makes them accessible in the future. Eyered Transcription puts an emphasis on quality and precision, but in the hectic environment of a clinic or hospital, nurses and staff tasked with transcription work could make better use of their time elsewhere in the building, increasing staff efficiency and cutting down on some of the overtime medical professionals are constantly subjected to.

Understaffing isn’t an old problem – it’s present, it’s troublesome, and it carries strong statistical risks. As the Scientific American points out, studies show that higher nurse-to-patient ratios correlate to lower patient deaths – and the reverse is true as well. The New York Times reported that a study by the Center for Health Outcomes and Policy Research showed that if the working conditions of every hospital in the country were raised to the top quarter of the nation’s healthcare centers, then over 40,000 lives would be saved annually.

Understaffing is a serious issue, and delegating some of a clinic or hospital’s responsibility to professional, quality third-party services would alleviate some serious pressure from hospitals that suffer under the current shortage in nurses and other staff.


It isn’t just a question of manpower, however. There’s more to the dilemma than a lack of hands-on-deck – there’s a serious budgetary issue, as well. Many hospitals are not aging very gracefully, being instead stuck in the past with fax machines and inefficient paper-based filing systems – and, of course, printers and old computers used for transcription services and billing. By eliminating the need to finance and regulate these services in-house through expensive equipment and staff, hospitals save money and get a greater return on investment through their contract with a professional transcription service.

Money saved from selling old equipment may also be used to invest in newer infrastructure, which could help decrease readmission rates, save more lives, and bring in a better revenue in hospitals that are desperate for a slight loosening of the purse strings. A huge tech overhaul would greatly benefit hospitals looking to make their work more efficient and safe – but despite the diagnosis being written on the wall, it’s taking some time for the patient to be sent into the OR.


Another reason why outsourcing a transcription service is hugely beneficial is the fact that transcription isn’t what it used to be. Today, voice recognition software can essentially do the bulk of the average work – that is, turn what’s being said into printed words. So transcription services have had to innovate, find ways to create a better service and compete with the rapid technology evolving around them.

Good transcription services are relying on quality to outperform automation. Great transcription services are working with technological advances to produce better data, better organization, easier and simpler transcription methods, and a focus on system efficiency and safer data practices. A qualitative third-party service can ensure reliability in the sector of transcription, saving hospitals a lot of grief and money.


Hospitals are understaffed, faced with enormous pressure, and surrounded by a world that’s rapidly evolving with technology, in contrast to the 90s infrastructure still used by many lower-budget facilities.

Making the jump to outsourcing can help a clinic with a tightened belt let loose a little, and spend time and money on an updated infrastructure to better serve patients and save lives. Equipment used to perform tasks that can be reliably outsourced to local or international third-party companies can be sold off or auctioned off for an extra influx of revenue.

And finally, third-party services are competitive enough to ensure ease-of-use – Eyered Transcription, for example, allows seamless transcription services over the phone or internet, at an accurate rate with guaranteed quality control and access to the file securely over encryption, to ensure patient confidentiality and medical discretion.

By: Anna williams Category: blog
March 4, 2019


The current age of digital technology has drastically changed our daily lives and the way we interact today. So why not in the field of medicine which is primarily an information-rich field, and electronic medical records (EMR) allow a greater and smoother flow of data within the healthcare field. With the help of EMR transcriptions individuals and organizations, both can easily avail information whenever and wherever required. Besides the physical difference between the two, there are many other features of EMR which are highly advantageous, making the conversion of paper records to secure cloud storage very appealing.

Saving Costs

Though one may need to pay initially for availing EMR transcription service, the cost of maintaining records over time will decrease significantly. While paper records require more staff to manage, maintain and organize endless documents, an EMR system requires less staff, time and storage space, eventually savings costs over time.

Storage Space

Paper records have been taking up a lot of space of various healthcare facilities for ages now, besides taking up a lot of space these records are not environment-friendly and also difficult to maintain in terms of quality over a long period of time. EMR transcriptions help overcome all the challenges as they are stored digitally taking up no physical space and can be used easily as and when the need arises

Reduced Security Issues

Though paper and electronic records both are prone to security issues; electronic records can be more easily secured to a certain extent. In case of paper records generally only one copy is kept by a facility, loss of that record can mean it is gone forever, and a natural calamity or a loss of the record due to individual’s mistake also result in complete loss of the record. But in the case of electronic records various copies can easily be created and to ensure the security of the digital documents an established and compliant managed hosting provider and secure cloud storage offers the security of the documents to a greater degree than paper records.

Easier Access

While dealing with paper records any information required by an organization or individual requires to be first sourced from the storehouse then mailed or scanned, making it a lengthy and time-consuming process. Use of medical records helps providers instantly scan the documents without any time delay and patients are treated in a timely manner. While dealing with electronic records data can be accessed anytime anywhere; improving patient care substantially.

 Increased Accuracy

Sometimes the physician’s style of writing may be difficult to comprehend in the case of paper records; moreover, lack of space may also be encountered during penning down all the necessary information. Shifting to electronic records helps remove these hindrances as the data is generally written in a standardized typeface and terminology leaving very little room for any uncertainty and increase readability and accuracy to a great degree.

Patient Safety and Privacy

Foremost concern while designing the software is the safety of the EMR keeping in mind patient analysis and security of information shared. EMR transcriptions have led to a substantial reduction on medical errors resulting in advantages both to the patient and doctor.  Electronic records reduce ambiguous sharing of information with the elimination of handwritten errors; also removing challenges like lost of misplacing patient files.

This results in a visible increase in the health-related safety of patients and their welfare, along with also restricting the type of information available to the end user. All in all, this helps in increasing the personal security of a patient and meeting their privacy concerns.


Why wait when it is obvious that EMR transcription provides all the various aspects which help work effectively to form a functioning system that not only cares for patients but also benefits the medical practice.

The only disadvantage of EMR lies not in the utilization but the normal challenges faced during the investment, preparation, and training of staff while changing from paper records, but these get more than covered in the future with the reduction in staff costs. While transitioning from paper records to EMR Transcription organization needs to help staff feel as comfortable as possible, by providing training in updating computer skills, to bring everyone up to date with the current technology.

By: Anna williams Category: blog
March 4, 2019


Medical transcriptions and EMRs (electronic medical records) go hand in hand, though when compared with each other medical transcription has various benefits, for example, transcription services make it easier and faster for a doctor to utilize electronic records system. Medical transcription services have enhanced the use of EMRs and helped physicians save time, by transferring the data-entry, clerical tasks to transcribers instead of documenting it themselves.

Medical transcription outsourcing makes things even simpler as all the requirements like managing staff, records, HIPAA compliance, technology, equipment maintenance, turnaround time and other variables linked to medical transcription services are also outsourced. Various organizations have enhanced patient care by outsourcing medical transcription services to specialized organizations. Some of the benefits acquired by outsourcing the medical transcription services are-


Dictation is a speedy way of completing clinical documentation and medical transcriptionists can easily find any errors and look into the quality of the documentation. In this case, the physician’s workflow and productivity are not affected and in fact gets enhanced further, giving them more time to focus on their patients and giving their full attention on patient problems without needing to worry about documentation.


With audio records converted into medical transcriptions in a timely manner with medical transcription outsourcing, it becomes very easy for the doctors to enhance the care process, in turn also helping in handling risk management and accounts receivables more effectively. Easy to use technology and accurate medical records help doctors in sharing relevant data with other medical staff improving overall treatment of the patients.

Timely data also assist doctors in utilizing specified modes of delivery of documents to other healthcare facilities. Hence good documentation goes a long way in guaranteeing healthcare innovations and overall enhancing clinical performance to a great extent.


Outsourcing medical transcription services rather than doing the in-house help substantially reduce many in-house expenses and increase the profitability of a clinic. The reduction of expenses include lower direct labor costs, reduced training area expenses, lowered HR and administrative costs and most importantly elimination of annual maintenance costs for maintenance of digital and transcription equipment, hence proving to be highly cost-effective for the doctor’s clinic.


By outsourcing the services clients benefit from the significant industry experience that the medical transcriptionists have acquired due to working with so many varied customers. By specializing in medical transcriptions they are updating their knowledge constantly, hence producing superior medical records of high accuracy.


Due to working with so many medical records the medical transcription service providers are constantly updated and adhere to the globally standardized, HIPAA Compliant Medical Transcription Process and also ensure that all the multi-level QA procedures have been followed. The QA procedures generally keep in mind- editing, proofreading and reviewing of the finished records. To increase efficiency the transcription service providers are constantly measuring performance and imposing penalties on the transcriptionists to ensure that the turnaround times and quality levels are met.


Investment in expensive medical transcription equipment can be avoided by outsourcing the process to a specialized firm. Operating a full-fledged medical transcription service requires, blocking a certain amount of funds to invest into high-end dictation equipment, along with updated software for transmission, downloading, typing and submitting dictations. This amount saved can also be utilized in enhancing the treatment infrastructure further.


With the medical transcription industry highly characterized by high attrition rates, outsourcing the service greatly helps in averting the challenge to an external entity. In this way, the hospitals and clinics remained unaffected by high employee turnover levels.
Seasonal Fluctuations in Staffing

Winter seasons witness a rise in patient consultations and the holiday seasons healthcare organizations tend to be highly short-staffed, hence a major advantage of outsourcing is that these seasonal fluctuations and patient capacity do not let the workflow and productivity of the organization get affected.


Medical transcription services are needed across all sections 24* 7, including the emergency room procedures. By outsourcing their transcription services healthcare facilities and hospitals can substantially reduce time, resources and effort spent on hiring, training and maintaining medical transcription staff on their payroll. Hence, a sizable staff requirement is completely eliminated with the process outsourced.

By: Anna williams Category: blog