Medical industry in the United States is booming. It is consists of hospitals, medical centres, private doctor’s offices, therapy centres, the medical insurance industry and other aiding industries. Medical practitioners require better assistance to focus on their core activity of improving the condition of the patients. Apart from skilled nurses and helping staff, medical transcriptionists play a vital role in improving the services offered by medical practitioners.

Medical transcription makes it easy and quick for medical practitioners/ individual physicians to maintain patient’s records and related documents. As professional transcriptionists provide timely and accurate transcriptions to make sure that physician get their vocal dictations accurately transcribed into well-polished, written documents. Quality medical transcription plays a key role in medical practice. Besides, it is also crucial for other medical professionals, and insurance companies that will be reviewing claims.

There are usually three ways to transcribe medical documents: perform transcription in-house, outsource it to a medical transcription service, or use voice-recognition software to digitally translate verbal dictation into the written word.

A medical transcriptionist need to possess varied knowledge bases including medical lexicon, anatomy, physiology, language, grammar, and word-processing programs. Medical needs need to be accurate and hence transcriptionist must possess skills and knowledge to transcribe the required documents. They must also be capable of using modern technologies used for transcription process.

While voice recognition software has been available for over a decade, it makes many errors when complex medical terms and different speech sounds are used. Medical transcriptionists catch vocal errors as well as typing errors created by voice recognition software. Computer are great but they are automated and they need human to operate and control them. When you hire medical transcriptionist, you can rely more on their services and if in any rare case any error occur, you can complain transcriptionist to eliminate the errors.

As a physician, nurse or other kind of healthcare worker, medical transcription can be your great support in making patient’s records. You simply need to record your voice with the smartphone app and submit your dictation via app or desktop portals of your chosen transcription service provider and their trained medical transcription experts will take care of the rest.

Healthcare physicians need accuracy in their reports, but they don’t have time to edit and proof read reports created on computer using voice recognition software. Software cannot replace the need of medical transcriptionist. In the present digital era, medical transcription is an ideal way to convert the patient’s data into the electronic form. This electronic data not only ensures that physicians possess all the details about a patient’s visit to the health center or clinic, but it can be used for carrying out research in the medical field. Thus, medical transcription is growing as an industry and serving healthcare units and medical practitioners all across the globe.

Offshore medical transcription has little to do with patient care, but it plays a crucial role in maintain healthcare documents and patients records and accurate medical documentation is necessary for doctors and other primary healthcare providers.

Medical records act as foundation for assessing the current situation of a patient, deciding the appropriate course of treatment and taking follow up measures. Despite several assumptions about how physicians will adopt speak recognition software, it has failed to replace the need of skilled and trained medical transcriptionists. With more than 90% of patient information created using medical transcription, the industry is expected to tremendously rise in the future. As demand for accurate, and easily accessible patient information is critical, medical transcription industry is embracing new infrastructure and technologies.

Many offshore medical transcription companies in developing nations are providing medical transcription services to healthcare units in offshore locations at very economical prices. Like any other business, there is need of infrastructure, call centres, developers etc. Thus, medical transcription companies are investing more on both technology and infrastructure to deliver high quality services.

There has been wide acceptance of internet based technology around the world. Healthcare industry is adopting it to make faster and better to provide varied kind of services to offshore locations. There has been improvement in many technologies that bring great benefits to the medical transcription industry such as

• Easy access to medical transcriptionists all across the globe at the touch of a button
• Flexible gain in operational efficiencies
• Zero investment on equipment purchase as many SaaS-based software are available to use
• Rapid and transparent access to patient data

As the technology is advancing, more and more people have started using internet and cloud based system for exchanging data. It has increased the strong provision for data security. Consequently, the leading offshore medical transcription service providers are focusing on using the high-end encryption technologies, data security mechanisms, and end-to-end secure processes for sharing data and information

There is high rise of outsourcing medical transcription services to offshore companies. As the demand for medical transcription is tremendously increasing, the companies are adopting technologies that prove beneficial in automating the transcription tasks and reduce the time required for transcription while maintain the overall quality and accuracy of the transcription. Voice recognition is technology is one such technology used for converting voice-based records into text-based electronic records automatically. Besides technologies like ADT normalisation and instantaneous document formatting are also widely being adopted by growing medical transcription companies.

Earlier only few countries like India and south Asian countries were leading in medical transcription industry. However, due to technological advancement, a lot of new markets have emerged in South America, Eastern Europe and few other parts of the world. It has led to healthy competition ad improvement in the quality of services being offered by the offshore medical transcription companies.

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Undertaking medical transcription in-house means the healthcare facility would have to manage people, records, technology, turnaround time along with other variables associated with medical transcription services. However, outsourcing medical transcription eases things for hospitals and healthcare centres. In fact, healthcare centres of the U.S.A and UK are increasingly availing medical transcription services through offshore locations because it offers the following benefits:

1. Cost-Effective Option

One of the main benefits of outsourcing medical transcription services to offshore location is that services offered at these locations are affordable. Also, there are built-in cost benefits like:

• Low per line rate
• Low direct labour costs
• Low expenses in HR, administrative and training areas
• Low annual maintenance costs for maintaining digital transcription equipment

1. Leverage Industry Expertise and Experience

Clients stand to enjoy advantages from the industrial experience that offshore medical transcription service providers such as Eyered have. These medical transcription providers are backed with years of experience and enjoy working on a wide array of medical records, like:

• Discharge Summary
• Operative Note
• Emergency Room Procedure
• Progress Note, etc

One of the notable benefits of availing offshore medical transcription is that service providers cross leverage their experience and expertise to provide high-quality services.

3. Benefit from Time Zone Differentials of Offshore Places

The different time zone between other nations and India works in favour of the clients. Due to this differential, it is feasible to download, transcribe and transmit back medical records overnight for access by the professionals in other countries, the following working day. Eventually, it lowers the turnaround time in the industry.

4. Get High-Quality Medical Records

Offshore medical transcription service providers comply with international standards and follow stringent quality & assessment procedures. Here, the quality & assessment procedure includes:

• Proofreading
• Editing

• Reviewing of completed records

Medical transcription service providers carefully measure their performance to ensure it adheres to a quality level. This is one of the unique benefits of using offshore medical transcription service.

5. Low Infrastructure Investment

Running an in-house medical transcription means investing in high-end dictation equipment along with state of the art software for transmission, downloading, typing dictation and submitting the information. However, health facilities can benefit from offshore medical transcription services as they don’t need to block their investment in costly medical transcription equipment.

6. Reduce HR Responsibility in Hiring and Administrating

Human Resource departments of healthcare facilities can cut their time and resources which they otherwise would have to spend on hiring, training and maintaining medical transcription record and staff on their paycheque. Medical transcription is needed across all departments along with 24×7 on-call and emergency room services. It also means an intensive staff requirement which comprises of sizeable hiring, payroll processing along with other admin duties. However, all this reduces if the medical transcription service is outsourced.

7. Easy to Manage Staffing Fluctuation, If Any

There can be seasonal fluctuations in the in-house medical transcription team, especially during public holidays. One of the benefits of offshore medical transcription services is that these seasonal fluctuations in staffing don’t impact the workflow and productivity. For instance, in the USA, medical centres are usually understaffed during Christmas and Thanksgiving Day. By outsourcing medical transcription services to India, they can ensure their work goes on without interruptions. Further, the offshore medical transcription services ensure that hospitals remain unaffected by employee attrition level. 

8. Easy Accessibility of Records

Transcribed medical records are usually available on the service provider’s service for over two years. The benefit of offshore medical transcription is that it gives secure and password-protected access to users who can retrieve old medical records at any point. In fact, they can view, print and distribute medical documents to multiple destinations through the internet. Overall, it gives a high level of confidentially at different stages.

In the healthcare industry, every second count. So, instead of juggling with medical transcription work, it is in favour of healthcare centres if they outsource their services. After all, it is always useful to have an expert.

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Doctors, physicians and other healthcare professionals plays a vital role in saving people’s lives as well as improving the quality of their lives. Their job requires long hours of work and often sacrificing personal interest to fulfil their duties. It is prudent for health care professionals to get assistance from efficient administrative and non-administrative staff to perform their task efficiently and focus on their core activities. It is one of the reasons for growing importance of medical transcriptionists as they provide valuable assistance to health care professionals.

Professional medical transcriptionists assure that your documents are exactly as you need them and when you need them. They use state of art medical dictation technology and employs qualified and experienced medical transcriptionists along with software technologies to provide end-to-end solutions. Each and every medical transcription undergoes a thorough review from our quality assurance team to guarantee best possible results.

When you outsource medical transcription services to professional transcription company, it usually includes some or all of the following features:

• Medical transcriptionists convert spoken language or medical dictation by health care professional into written, typewritten or printed form through internet based medical transcription platform
• Transcriptions or medical dictations are obtained from virtually all kinds of formats, including digital files, DVDs, CDs, and older technology like cassettes and microcassettes.
• Fast electronic delivery of transcribed documents to meet fastest turnaround time
• Comprehensive monitoring capabilities for e-signature, printing, faxing, speech recognition, TAT’s and line counts
• Seamless transition from your current transcription service within shortest span of time usually 24 to 48 hours
• HIPAA compliance to ensure redundant security of your patients’ information
• Medical dictation service offer via telephone line or upload via Digital Voice Recorder
• The use of state-of-the-art secure technology and encryption protocols for all transmission, storage, and access of information.

Professional medical transcription companies have dedicated professional transcriptionists to provide medical transcription services with all the bells-n-whistles like 24/7 availability, quick turnaround and accuracy. It is crucial that medical transcription is conducted carefully. There are many factors that go into successful medical transcription process including quality of the audio, number of speakers, time coding, subject matter and turnaround time.

Medical records are used for several purposes. It helps the doctors evaluate the current physical condition and know the most suitable treatment plan. It is also used for quick and correct follow-up measures. These records are used to bill insurance companies for claims and reimbursements. It is important to maintain medical records. With today’s advanced technology, it has become possible for healthcare professionals to get accurate transcription by using right technology and skilled transcriptionists. By outsourcing medical transcription, medical professionals can focus better on their key objectives and core activities, while medical transcriptionists make sure things don’t get miscommunicated that could jeopardize patient care. It is crucial that transcriptions are executed by highly experienced transcriptionists having expertise to transcribe specific medical terminology that is unique to each individual medical specialty area.

A medical transcription company has efficient and skilled people and resources to provide superior quality medical transcription services to healthcare industry such as individual physicians, medical practices, hospitals and other medical organizations.

When you hire an in-house transcription team, you need to manage everything on your own including people, resources, HIPAA compliance, technology, administration, turnaround time and other activities, apart from handling core business activities. When you are not specifically into medical transcription, outsourcing transcription services to a medical transcription company is a viable option as it makes things immensely efficient, rapid and convenient. More and more hospitals and healthcare centres in the U.S, Canada and Australia are increasingly outsourcing medical transcription work to offshore locations.

Lower Prices and lowest investment

One of the main advantages of outsourcing medical transcription services to offshore locations is that services are offered at highly competitive rates as compared to the industry standards prevalent in the U.S, UK and other developed countries. Hence, you will get per line rate, direct labour cost, administration cost and annual maintenance costs for maintenance of digital and transcription equipment at much lower prices than in developed countries. Also, running a full-fledged medical transcription require investment in high end dictation equipment as well as state-of-the-art software for transmission, downloading, typing and submitting dictations. When you outsource medical transcription to a medical transcription company, it saves you from blocking unnecessary capital in medical transcription resources.

Superior quality records

Transcription companies have expert transcription staff as well as administration staff to provide comprehensive solutions to the client from the beginning till the end. Also, these companies have substantial experience in working on an array of medical records like operative note, discharge summery, progress note, emergency room procedure etc. With their extensive experience in providing superior records of high accuracy, medical practitioners can rely on the quality of the services offered by them.

Faster turnaround

As there is time zone difference between developed and developing countries, it works in the favour of health care service providers in developed nations like United States, Australia etc. Medical transcriptionist download, transcribe and transmit records overnight for access by health practitioners in the U.S. It assures fastest turnaround time in the industry

Accuracy and security

Hiring a reputed medical transcription company assures that medical transcription is adhere to globally standardized, HIPAA compliant. In order to assures superior quality and accurate transcription services, medical transcription go through stringent multi-level QA procedures including editing, proof reading and reviewing completed records.

Unaffected by high attrition rates

High attrition rate is one of the major attrition of medical transcription services. The medical transcription services sector in the U.S., and anywhere else in the world, are characterized by high attrition rates. One of the benefits of outsourcing medical transcription processes is that hospitals remain unaffected by high employee turnover levels.

A medical transcription company makes it easy, fast, efficient and cheaper for medical practitioners to get transcription completed with high accuracy without any hassle.

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