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Tag: medical transcription companies
June 17, 2019

KNOW THE COMPETITIVE PRICE FOR A TRANSCRIPTION

As a physician or a doctor, you would often require an experienced medical transcriptionist to transcribe your voice reports into digital texts. This particular requirement has revolutionized the medical transcription service industry and as a result, it has evolved to be one of the most booming domains of the health care industries! This has also resulted in the rise of various medical transcription service providers all across the globe – Most of these providers offer high-quality transcription services at a low cost but how do you know that the pricing for transcribing your voice reports is indeed competitive pricing?
If you are a health care practitioner who constantly requires medical transcription services, you will often wonder the same and in order to determine the competitive pricing for a transcription report, you must take into consideration the various factors that generally influence the pricing of the transcribed report.

Following are some pointers to keep in mind when you are seeking to outsource your voice recordings for transcription into digitized texts:

Skill level of Medical Transcription Professionals: The very first factor that influences the medical transcription rates is the professional themselves! Medical transcription is a high skill process that requires the medical transcriptionist to first astutely listen to the voice recordings and then assimilate the context of the discussion. If required, the transcriptionist may even perform research on the subject and then accurately transcribe the voice recordings into texts. It is absolutely essential that you are not only getting the best value of medical transcription services but you are also getting the best service for your business! This is a key constituent that must be considered while determining competitive medical transcription rates. Very often, you may be attracted towards the low pricing by various transcription service providers but it is essential to examine and understand the skill level of these professionals so that your transcribed report is not compromised of the expected quality.
Quality Control and Review Checks: Medical transcription service provider can charge in a variety of ways – It could be either by the minute or through a pre-determined per line transcribed rate. Whatever pattern you choose, you as a health care practitioner must ensure that along with a transcription of your voice recordings into digitized texts, you are also receiving your transcribed reports after thorough quality checks! A professional transcription service provider generally does 2 rounds of quality check to ensure that every detail has been documented for and that the document is spell checked as well as free of grammatical errors. If quality control is skipped or not carried out, it is quite possible that the turned out report may be inaccurate and have some errors. Thus, it is absolutely essential to ensure that the service provider you choose performs thorough quality checks!

Speech Minutes: The next factor that greatly influences the medical transcription rates is the minutes of the speech! It is crucial to note that though there this is an average speech rate; the speech minute rate is not always equal. The average speech rate is generally 130 words a minute and may go typically up to 170 words a minute but there are times when this average rate fluctuates’ dramatically. If the voice recording is not clear or the speaker’s accent is heavy or difficult to understand, then the medical transcriptionist may take a longer time to transcribe the voice recordings. Similarly, if a speaker is slow with their speech, there is a possibility that the word count may be significantly low. In such cases, the medical transcription rates can often be significantly different than the general quote.
TAT (Turnaround Time): Medical transcription rates also vary by the expected TAT of the report! If you have chosen a standard turnaround time, then the medical transcription rates will be nominal as opposed to urgent or relaxed delivery.

Speed of the Medical Transcriptionist: Another factor that influences the medical transcription rates is the speed of the medical transcriptionist. Like the speech minutes, speed of the medical transcriptionist has an average value but it may vary depending upon the context of the recording and the expertise of the medical transcriptionist themselves. Typically, a transcriptionist can type up to 100 words a minute but this should not be used solely to calculate the medical transcription rates. The speed of the medical transcriptionist is often intertwined with the skill level of the professional because a professional medical transcriptionist will not simply document the voice recording into the text but they will stop in between the recordings to conduct research, verify any acronyms or medical terminologies. This can lower their speed but the report delivered to you will be of the highest quality! Thus, if any medical transcription service provider or a freelancer promises an unusually high amount of words per minute, then there are chances that they may deliver the report to you at a low cost but the report may not be of the highest quality.
Although the process of calculating the medical transcription rates may vary from provider to provider but in order to receive the best service at competitive pricing, one must pay attention to the underlying factors that determine the medical transcription rates.

In addition to the above factors, it is also important that you as a health care provider take into consideration the following details to know the competitive medical transcription rates for your practice:

It is important to analyze the pattern of your health care practice’s workflow and then choose a service provider.
• Though this may seem arduous, It is equally important to also analyze each and every detail of the contract.
• Your service providers’ software’s must be compatible with your practice management’ software’s.
• If you are hesitant about outsourcing right away, you can opt for a short-term contract or a monthly subscription.
The pointers mentioned above will not only help you determine competitive pricing in the industry but they will also help you to analyze and adopt the best transcription service for your practice!

By: Anna williams Category: blog
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May 25, 2019

9 Ways Professional Transcription Services Can Benefit Your Services

No matter if someone is a small business or running a large organization, everyone knows the importance of time saved and resources preserved. And even if someone has an assistant or administrative executive dedicated to taking calls or meticulous orders during meetings, conferences, or presentations, it can happen it might not be able to answerable or actionable. For making sure that your organization’s recorded materials are searchable, readable, and easily accessible to key stakeholders, you will need to bring the professional transcription services to handle the timely and accurate transcriptions of the materials as needed.

Here are some ways transcription services can help benefit your business.

1) Minimize the Processing Time: When you hire professional transcription services, you benefit from quick turnaround time it provides. Your projects should have the experience and equipment necessary to perform the task as quick as possible.
                 No longer will you have to ascend through laborious hours of transcriptions as a professional transcription service provider can easily provide you the quality transcription of your audio and video files in the minimal amount of time.  The professional transcriptionists have the qualifications and training to get through your files quickly and accurately in the record time. You will get your transcription files whenever you will need it without delay or error, saving the company time in doing the work itself.

2) Easy To Understand: Medical jargons or notes can be made simpler to understand with the help of the professional transcription services. They have the proficiency to listen to the audio or hearing and convert it into a written document that can be useful for executives or any legal transcription company working on that particular case. In simple words, journalists or medical practitioners will get help with important notes.

3) Reduce Your Workload and Voicemail Response Time: If you’re like numerous companies today, You have a virtual voicemail solution that can handle the digitalized recordings and also offers limited transcription automation. By processing those files and sending any overflow customer service or sales calls to a responsive, reliable transcription partner can help your team sort through and prioritize their responses, helping you save energy, time, and of course money.

4) Reduces Overhead While Improving Quality: Hiring a professional medical transcription company can reduce the anxiety placed on administrative professionals or the in house transcriptionist who might not be so qualified or skilled as compared to the dedicated professionals working for the bigger firms. In addition to hiring, HR benefits, salary, and training costs, T department can save on specialized transcription and computer equipment important to an effective transcription solution by offshoring to a dedicated firm.

5) Enhance Efficiency: Professional transcription companies involve the use of advanced and modern tools making it easier to upload, share, transfer, and download a file on a secured platform. Specialists can exchange information online to streamline to the work process much more conveniently. Digital copies also rule out the possibilities of damage or the loss of notes as each and everything is stored online.

6) Allows You To Focus On Your OPerations: Working with outsource transcription services allow you to focus on your core operation with a single interruption that takes place from the delivery side. Your employees will be able to proceed with their job duties and not have to spend long hours listening and transcribing audio and video files with the proper equipment and training.
   Your business will continue thriving as it focuses on what it does the best – serve its customers. You will have not to interrupt the regular flow of responsibilities due to transcription of long files.

7) Secured Storage Of Contents: have you ever lost your important data to an unforeseen technical glitch in your company’s server or your own laptop. You would not love to risk doing the same to your transcripts which has contents from your business meetings or plans for your upcoming important big projects.
   Most of the medical transcription companies have highly encrypted data storage system. Hiring the services of a medical transcription company ensures that your files are stored securely in their file vaults and you have not to worry about their safekeeping.

8) Audio/Video Processing Difficulties: Transcribing the content might seem easy when the audio quality is excellent, without any background noises and involves 1 or 2 speakers. But when there are multiple speakers or there is any problem in the audio quality due to poor recording apparatus ar background noise, then it seems like a tough nut. While you may not be equipped to handle such situations, transcription have experts who can very easily clean the audio, remove background noises and transcribe your recordings.

9) Saves Money and Time Both: The first and the foremost advantage for business when you outsource your transcription service will definitely save your time and money that will be definitely saved. If you have an in-house team for transcription, you will need the right tools and the equipment, as well as experienced professional transcriptionists to do this. It will definitely cost a lot to any organization or company. Transcription might not be interesting job since it takes time to produce quality files. When you hire a professional transcription company, you will get timely transcribed files and you will be able to cut the additional overhead costs. Another big advantage when it comes to professional medical transcription companies, they do have of so many years of expertise transcribing many different files.

medical transcription company employee

How can medical transcription service companies integrate and implement quality assurance procedures?

Barring a few, most of the health care processes directly or indirectly affect either the revenue cycle management of a physician or the wellness of the patient which is why the documentation of health care processes has always been deemed as a critical step among the health care professionals! Any discrepancy in the documentation process is a cause of concern and needs to be immediately and effectively resolved. The reasoning for this is simple: Any incorrect or missed out data can lead to the hampering of current and future processes hence it is absolutely essential that not only each and every detail is documented accurately but there is no detail that has been spared from the documentation process!

Medical Transcription, an allied health care process is one such process that relies completely on the accurate documentation of details! For a medical transcription process to be carried out with the utmost accuracy, a medical transcriptionist has to very astutely listen to the physicians’ voice recording’s, analyze them and transcribes them into digitized texts that are the medical reports. Now, any misunderstanding in analyzing these voice recordings or the exclusion of any medical data from the transcribed report will result in data loss which in turn can hamper the future health care processes. For these particular reasons, it is absolutely essential that medical transcription processes are integrated and implemented with thorough reviews and robust quality checks!

If you are a health care practitioner or a service provider, you probably are all-ready aware that maintaining medical transcription services at a high quality is not always an easy task however, it is not also entirely impossible either! In order to offer medical transcription services that are error free, one needs to place utmost importance on performing Quality Assurance (QA) procedures. So let’s discuss what should be the quality assurance procedures for medical transcription services:

  • The reviewer should always ensure that they review the transcribed reports against the voice recordings and not simply read the reports. Only reading the reports will help to correct for any typographical and grammatical errors but it will not ensure incorrect or accidental omission of data.
  • QA procedures of your medical transcription services should include accuracy scores in a percentile format! This kind of a format ensures that the final transcribed report that is yielded is of the highest quality. The American Association of Transcription (AAMT) recommends and expects medical transcription service providers to follow the following quality parameters:
  • 100 % accuracy needs to be maintained with respect to critical errors which mean when it comes to providing medical transcription services, there is no room for critical error. The healthcare service provider needs to ensure that the transcribed report is thoroughly reviewed and accurate.
  • With respect to any major errors, the accuracy goal for the final transcribed report has been recommended as 98 %.
  • And finally, with respect to all the errors including even the minor errors, the final transcribed report shall not have accuracy less than 98%.
  • In order to ensure that your medical transcription services are effectively implemented with the quality assurance procedures, one must set forth the various guidelines and standards that the medical transcriptionist needs to adhere to beforehand!
  • To ensure that the transcribed report is of the highest quality, it is recommended that the quality reviewer reviews the final transcribed report according to the industry standards! American Association of Transcription lists the expectations of the transcription industry standard in their AAMT Book of Style. The reviewer can refer to the guidelines mentioned here for rectifying any punctuation or grammatical errors.  
  • And lastly, in order for any QA procedure to be effectively implemented in any medical transcription service company, there has to be an effective communication between the reviewer and the medical transcriptionist. The feedback provided by the reviewer to the medical transcriptionist should be timely, constructive and consistent! The quality reviewer should also include references or any other resources in their feedback so that the medical transcriptionist is able to understand and eliminate these errors in the future.

The goal of performing quality assurance procedures should not only be to review the transcribed document but they should also be able to implement strategies so that the errors are not repeated by the medical transcriptionist in the near future. This is possible through productive feedback and effective communication between the reviewer and the transcriptionist.

The process of carrying out quality assurance procedures may vary within the various medical transcription service providers but it is important to implement a quality improvement plan within the medical transcription process: 

  • The first step is to conduct timely and unbiased quality assurance reviews. This is one of the most important steps in improving the quality of medical transcription services!
  • The errors identified by the quality reviewer should be noted. These identified errors should then be reviewed along with the medical transcriptionist.
  • The next step of the quality plan is to ensure that the identified errors are corrected by the medical transcriptionist within a specified timeline. It needs to be ensured that corrective action has been taken and that the errors are rectified!    
  • The transcribed document will be reviewed again to ensure that all corrective actions were taken. If the accuracy of the document is still not adequate, then the medical transcriptionist needs to be further evaluated and if required should be re-trained for the process.  

QA procedures can only yield high-quality reports and maintain the accuracy goals when each and every employee of the medical transcription services whether that be the medical transcriptionist or the quality reviewer understands the importance of documentation integrity. The integration and implementation of quality assurance procedures within medical transcription services shouldn’t be only robust and regular but they need to be performed with due diligence. Eyered transcription services is one such medical transcription service provider that not only integrate and implement QA procedures but they also understand how QA processes help in yielding high quality transcribed reports!


By: Anna williams Category: blog
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May 22, 2019

Top 5 Tips and Tricks to Improve Your Dictation services

Precise translation of clinical notes begins with great dictation; however there are numerous different components that additionally add to dictation services quality. As a doctor or medicinal office utilizing transcription, you are very much mindful of the possibly genuine legitimate, monetary, and persistent well-being impacts that deciphering errors can cause. Translated reports are a piece of the medical record and should be exceedingly exact.

Step by step instructions to Do Dictation Properly

This obliviousness (no offense) about how to do dictation services appears in various courses in young lawyers

The first is that their dictated material tends to be of very high caliber. Inalienably, obviously, there is nothing amiss with delivering high caliber dictated substance. Be that as it may, all around, the spotlight at University is on dictated language, and subsequently youthful legal advisors can frequently be deficient in the region of talk.

Besides, the procedure that youthful legal advisors are familiar with receiving to create dictated material is a long way from the most effective procedure.

That is not astonishing, on the grounds that graduate school requires a to a great extent autonomous technique. It is additionally a clear procedure. You may have four or five subjects at any one time, with maybe a couple of assignments to do, some contact hours to visit, and some investigation to finish.

That is obviously unique to lawful practice where you will have many records, many customers, calls to reply, advertising to do, organizing occasions to go to, backing to take part in, organization to finish, and individuals to work with.

The two conditions couldn’t be progressively unique, and thus nor should the procedures used to create the work be the equivalent.

For what reason Don’t We Teach Dictation?

Sadly dictation is seen as a bygone procedure, one that is evidently needy upon the “antiquated” secretarial framework and one which legal advisors have a great deal of inconvenience getting a handle on.

In any case, whenever done appropriately, dictation can immensely improve your efficiency and free you up to do higher esteem undertakings, alter increasingly complex reports, and to create associations with existing customers, prospects, and extending a system for the most part.

Likewise – regardless of whether you don’t have a secretary, dictation services are on the rise.

They Didn’t Teach you Dictation Services, however we will

We perceive that there are a great deal of legal advisors out there who may give dictation a go on the off chance that they realized where to begin.

In any case, that is just the situation on the off chance that they have the best possible aptitudes to do it.

So we will build up this manual for give you a far reaching outline of dictation, how to direct, how to utilize a dictaphone, how to approach progressively complex records and for the most part how you can improve your efficiency through the transcription procedure in a pragmatic manner.

The most effective method to dictate or to go with dictation services– In a Nutshell

Disclosing to you how to direct is somewhat similar to revealing to you how to talk. The most ideal route for you to improve is to get it done. Be that as it may, here we go:

A bit of planning goes far – have a system before you start;

Try not to hold the mouthpiece straight facing your mouth – the additional static clamor will bother your secretary, or acquaint mistakes with your product;

Talk unmistakably, yet quickly – there’s actually no motivation to pace yourself, except if your mouth is going quicker than your mind;

Guarantee that you plainly direct accentuation – it might sound senseless, yet it’s the most ideal approach to get the item looking as close as conceivable to conclusive when you see it.

Starting – Starting your Dictation

So in case you will figure out how to manage how about we start with the essentials.

Any transcription you do should be done from the point of view that the individual composing for you doesn’t have a clue what you know.

What we mean is that transcription services should be something that is versatile, so that in case you’re secretary or typist is away, there are no suspicions contained inside the dictation which imply that it will end up wasteful from individuals asking you inquiries constantly.

When questions, elucidations, issues or vulnerabilities begin to crawl into your transcription (specifically generally clear dictation – the issue is less perceptible with longer increasingly complex records), it turns out to be drastically less proficient and impacts upon the profitability picks up that you may somehow have. In the event that you are doing dictation services appropriately, at that point you are doing it in a manner that improves effectiveness and efficiency – not the manner in which that makes disappointment and includes cost.

That implies that in case you’re going to manage something you have to give the majority of the basic material toward the begin which the individual composing the report needs so as to create the record. Hence you have to comprehend your association’s frameworks and methodology for archive creation. On the off chance that you don’t have the foggiest idea what data you’re secretarial typist needs before making an archive that how might you give data to them?

A male and female doctor during dictation

Presently, customarily, the data that is required for any report will be quite standard. You are going to need to give somebody the record number, maybe the customer name, the beneficiary’s name and address except if it tends to be found effectively on the record wherein case give those directions, it additionally implies that you will need to give the right name of the report. In the event that you are not giving these things, at that point you have to give directions about where they can be found or if nothing else enough data that no further enquiry is required.

A letter is the most clear precedent. In any case, in the event that you need the letter to be sent by copy, at that point it is conceivable there may be an alternate point of reference for that procedure and you have to reach subtleties ought to be utilized. Dictations may be sent by post, by hand conveyance, by copy, by email. Numerous organizations have distinctive point of reference beginning stages for every one of those various methods of conveyance.

Likewise, you have to furnish to typist with data that is important so as to guarantee that any documentations on the archive are right. That may mean you have to indicate that it is to pass by enrolled post. It may likewise mean you have to request that the individual put a pressing documentation on the letter, or imprint it “without preference” or something like that.

In Summary, Good Dictation and Work Habits are Key

Past creating clear sound, accomplishing fantastic translation results likewise expects consideration regarding work process subtleties, for example, giving total and right data, clear recognizable proof of any STAT or changed reports, alarming the transcriptionist to exceptional directions, and secure transmission of documents. Getting this angle right spares time and disappointment for both the creator and the transcriptionist, and decreases the potential for blunders.

By: Anna williams Category: blog
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May 20, 2019

Introduction to Electronic Health Records

Digital technology has radically transformed our modes of communication and the integration of digital technology within health care units has yielded similar revolutionary results. It has often been observed that a digitized health care unit’s infrastructure is capable of providing high-quality health care services. One of the factors that have led towards improving the quality of health care systems is the generation of the seamless and precise flow of health and medical information. The ability to exchange health information electronically is called EHR transcription or electronic health record.  

An electronic health record (EHR) is a systemized digital version of patient reports and patient data. Electronic health records are patient data that make the health and medical information of the patient accessible securely to various other authorized users. Through electronic health records, patient’s health care data can be shared instantly with other health care providers and medical units like medical specialists, pathology laboratories, medical imaging, and emergency facilities. EHR’s have made it possible to receive and analyze the data of any patient by any specialist remotely.

An Electronic Health Record enables the provider to examine the patient’s health data over a period of time. It is generally maintained under a specific health care provider for a long duration and may include:

•           Demographics of the patient

•           Any past medical history

•           Any allergies or other complications  

•           Previous vaccinations

•           Pathology laboratory reports

•           Medical radiology reports

EHR is basically a software that is designed to streamline the information flow by enabling access to a patient’s health information. Today, many individuals and health care professionals are opting for EHR transcription services because digital access to health records enables them to improve the quality of patient care. EHR transcription is a great service to opt for the physicians as well as the patients because not only does it make the medical and health data readily accessible but it also improves the efficiency of the process while ensuring the safety of patient data.

Electronic Health Records or EHR transcription helps to improve patient care and provide better health care because:

•           Through EHR, there is quick access to the medical and health data of the patient which is why the turnaround time for telephonic messages and medication refills is significantly reduced.

•           There are fewer communication errors thus enabling the health care providers to improve and provide high-quality health care to their patients.

•           Electronic health records improve the efficiency of handling records because the paperwork significantly decreases which enables the health care professionals to reduce errors and efficiently manage the treatment. This is especially beneficial in the management of chronic diseases. 

•           EHR transcription also improves the billing process by reducing the transcription costs thus improving the revenue cycle management.

EHR transcription system has proved to be revolutionary for the healthcare industry. EHR has not only streamlined but has also managed to consolidate the health data of a patient in one system.

By: Anna williams Category: blog
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May 17, 2019

How to Calculate Medical Transcription Pay Rates

Medical transcription, an allied health care process converts voice recordings by health care professionals like the physicians and the doctors into digitized text formats. Today, the industry of medical transcription is one of the most booming sectors of the health care domain. And that is primarily because every doctor or physician is seeking to hire a medical transcriptionist that is experienced and trained to specifically understand medical terminologies.

A medical transcriptionist astutely listens to the voice recordings that may vary from medical reports of the emergency room to chart reviews and transcribes them into medical reports. The job of a medical transcriptionist usually does not require specialized prerequisites but they must possess an ability to understand various accents and medical jargons. This significantly impacts the quality of your medical report! 

As a health care provider, you want your medical reports to be of the highest quality and that is often intertwined with the medical transcription pay rates. A higher transcription pay rate does not always mean high quality which is why it important to understand the various factors that affect the medical transcription pay rate. Detailed knowledge of the factors that affect the invoice charges will allow you to understand and calculate transcription pay rates efficiently for your practice. Following are some of the factors that the outsourcing providers generally use to determine the transcription pay rate of the voice recordings:

  1. Length of the audio: The length of the voice recording is the first factor that determines the transcription pay rate. The 2 factors are directly proportional which basically means that longer the length of the audio, more will be the invoice generated.  
  2.  Single versus various speakers: The transcription rate is usually low for dictations or for a one person recording versus a recording that may include various doctors and health care providers. This is basically because it is easier to transcribe the voice recording of 1 person versus a group of people.
  3. Audio clarity: The clarity of the audio is again one of the major factors that influence the transcription pay rate. If the quality of the audio isn’t clear, medical transcription service providers charge more because it takes them a long time to transcribe the voice recording. We suggest you conduct your voice recordings in a quiet room that has minimal distractions.   
  4. Speaker Accents: Medical transcription pay rates are also often influenced by the accents of the speakers in the audio. Now, if the accent is difficult to understand or there is a second health care professional in your audio whose primary language isn’t English, chances are that you may be charged more to transcribe your audio.
  5. The turnaround time: If you choose the standard turnaround time of the outsourcing provider, then the transcription cost would be nominal as opposed to urgent delivery.
  6. Type of Specialty/Complexity of the Content: If the voice recording is of a specialized health care unit or the content to be transcribed is highly complex or supremely technical, then the resources may need to invest more time in analyzing the content which is why your medical transcription outsourcing provider may charge you more. For instance: The charges for transcribing a radiology report may be less than transcribing a dermatology report.

These were just some of the few factors that the transcription agencies take into consideration while determining the transcription pay rate.

Another major factor that very often influences the transcription pay rate is the location of the service provider. Though this is not always the case, it is important to be aware that medical transcription service providers residing in the United States, Canada, and European countries may charge more than the service providers located in Asian countries. This is basically because the medical transcriptionist salaries and their hourly pay rates differ significantly between the two regions.

Various job market sites illustrate that the compensation for an average medical transcriptionist during their first year in the States is between 9 to 13 dollars per hour with an average of 14 to 15 dollars/hour in the next few years. This rate varies between INR 150 to 300 per hour in India. Apart from paying by hourly rates, you could also calculate your medical transcriptionist’s remuneration with another method known as character line counts. Following are the guidelines for a 65 character line:

  • The first step is to determine the rate per line (The rate is generally influenced by 1 or more factors listed above)
  • The next step is to determine the number of the lines in the document.
  • These number of lines are then multiplied by the per line payment rate that was set in the first step. For instance: If a document has 174 lines and pay rate is 10 cents a line, then the total payment for the transcribed document would amount to 17.4 Dollars (174 X 0.10 = 17.4) 
  • Alternatively, you can also enumerate the total character count of the document and then divide it by a value of 65 to determine the number of lines. For instance, if a document has 8500 characters , then the number of lines would amount to 130.76 which can be rounded of to 131 (8500 / 65 = 130.76) 
  • One of the factors to ensure the correct calculation of the transcription rate via the character line count method is to ensure that the space counts are not being counted as characters. Inclusion of spaces within the character count increases the value of payment.

The above guidelines for character line count have been set by AHDI (Association for Healthcare Documentation Integrity), an organization that was formerly formed to reward the achievements of professionals from the medical transcription industry.

Although there are various ways to remunerate your medical transcriptionist, the character per line count method is one of the most popular and widely used processes to calculate the medical transcription pay rates among the health care professionals for their transcription reports. 

By: Anna williams Category: blog
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