CATEGORY: Medical
December 17, 2018

Outsourcing Medical Transcription Services will be Beneficial or Not?

Apart from ICD-10, shorter deadlines; the influx of data, stricter regulations, and tighter budgets are all propelling the medical industry through a plethora of changes. All of these changes have left physicians with little or no time on hand to handle medical transcription needs in-house; especially with the hassles involved in finding the right people to handle transcriptions. So while getting transcription done in-house can help you have – direct communication with the in-house staff and involves your decision in their recruitment and training; it also turns out to very time consuming and expensive in more than one way. This is where outsourcing can turn out to be beneficial.

Here are a few reasons why medical transcription outsourcing may turn out to be beneficial.

Reduced capital investment & direct staff costs

Outsourcing means eliminating the need for buying a typing platform or a dictation system. Capital expenditure gets further reduced as you would not require upgrading to newer equipment and software time and again resulting in increased savings. Moreover handling in-house staff means increased training; higher salaries for specialized services; staff attrition rate management; staff costs and so on. Getting transcription services done from a specialized firm results in; eliminating all these direct staff costs and considerable reduction of direct staff costs.

Enhanced Accuracy

Medical transcription outsourcing can mean increased accuracy because most transcription companies being specialists in their field tend to employ several levels of quality control. To maintain their customers they need to be sure that the end result has no typos, misspelled words or incorrect medical terms. If your office is dealing in a specialization like dermatology, neurology or cardiology; then few transcriptionists train their staff to deal in these specific medical specialties. Moreover, some companies will also employ professional editors and clinicians to proofread your documents. To match these quality measures in-house you would need to invest on-going time and effort to streamline your office in this manner.

Improved time management

Either you wish to get home earlier or administer qualitative care on a higher number of patients; outsourcing can play a considerable role in helping you find increased time; to be able to handle these
tasks. Doing transcription yourself; involves sitting for hours in front of the computer; which is most of the time after work to catch up on charting; hence leaving you very little time for anything else. Outsourcing can definitely benefit you with a great avenue for improved time management.

 Faster transcription services

Outsourcing means a firm is solely managing only transcription services and does not need to balance it with other health care tasks; which results in much faster turnaround time as compared to doing it in your office. Transcription firms have dedicated professionals and staff who can take on an increased workload as and when needed; resulting in the work getting done much more faster. If the same increased workload was done in your office it would not only be done slower due to limited staff but also affect or slow-down other important tasks being done by the staff at that point. Overall outsourcing by improving turnaround time; results in shortening of your accounts receivable cycle, and helps your practice in getting paid much more quickly.

Easily access specialized staff at a relatively lower cost

Finally, the best part of outsourcing is that you can access expertise or specialized services at a fraction of the cost you would otherwise incur with getting a full-time employee. While transcription requires a lot of expertise being a highly skilled task; by outsourcing, you can easily get professional services of highly knowledgeable and specialized staff without making much of an effort.

Overall if you are bogged down with a lot of clerical work at your office and need more time for healthcare; then getting an outsourcing service makes sense. The key is to find one which can ensure good quality services; without you having to worry about maintaining the necessary technology or staff, resulting in faster services and more accuracy. As all of these benefits typically come at a cost reduction, it is clear why outsourcing has gained so much popularity over the past few years.

December 17, 2018

Common Medical Transcribers Myths, Busted | Eyered Transcription

Medical transcription services is a challenging, but fulfilling, career path. Medical transcribers can choose between working full-time, part-time, and even from home. Your duties would include listening to records dictated by medical professionals, editing and proofreading texts, and maintaining these medical documents for future use.
Medical transcribers enjoy comfortable pay, job satisfaction, and sometimes, flexible work timings.
Let’s take a look at some of the common myths about medical transcribers.
Qualification:-
Fast Typing Skills:
If you have warp-speed typing skills, it’s going to make your job a lot easier, no doubt. But that’s not the only skill that is asked of this profession.
You’ll need to have an interest in the medical field, oodles of patience and motivation, and the ability to work within tight deadlines.
If you want your résumé to stand out from the masses, the most basic thing you could do is get a certification from a reputed institution. The course will provide you with training in anatomy, physiology, medical terminology, and transcription skills like the different types of reports and how to format them. The study of medical subjects helps you get a clearer idea of what patients are trying to convey. This lets you use accurate terminology in the reports.
Modern Technology Is Phasing Out the Profession:
Evolving technology has helped replace conventional devices with faster and more efficient versions. Computers have replaced typewriters, which not only makes editing possible but also enables the easy storage of files that can then be transferred by email.
Medical institutions are taking to SRT—Speech Recognition Technology—in order to enhance efficiency and cut costs. But SRTs come with their cons. They require constant supervision and oversight, since the results are, at times, unreliable. They’ve certainly made the process of transcribing easier, but are certainly not a replacement.
The same applies to EHRs—Electronic Health Records. While digitizing files, reports, and other medical details is convenient and enhances efficiency, medical transcribers are still necessary.
Medical Transcription Is A Piece Of Cake:
People wrongly believe that transcription is an easy task. How hard can it be to listen to someone and write down what they’re saying? The answer—very!
A pre-recorded message offers a number of challenges to transcribers. For one thing, there is almost always disturbance in the recordings—whether it’s normal hospital chatter or the chaos of an emergency room at full capacity. The speaker could even be chewing gum, eating, or even sipping on a drink while dictating symptoms, which compromises clarity. The speaker could also have an unfamiliar accent that’s hard to decipher.
Besides, not everyone is familiar with medical terminology. Transcribers are faced with the challenge of accurately pinning down and using these terms.
It’s A Woman’s Job:
Since the job is mostly worked part-time or from home, some women—especially mothers—find that it’s a good fit. The job offers flexibility, which makes it a popular choice among women who want to focus on other aspects of their lives on the side.
This leads people to conclude that transcription is ‘a woman’s job’. But, of course, the job is as challenging for men as it is for women.
Requirement Of Special Software For Freelance:
You might’ve come across advertisements for special software required for medical transcription. More often than not, they’re mere scams.
If you’re an aspiring medical transcriber, you should know that while specific software is usually required, it will be provided by your employer.
Medical transcribers definitely don’t have it easy, but this makes for a fulfilling career. In today’s world, this role is indispensable to the healthcare industry. If you have an inclination towards pursuing transcription and helping physicians be more effective at what they do, don’t let misinformed opinions keep you from pursuing a career in this field.

December 12, 2018

Audio Transcription: A Glimpse Into The World of Medical Dictation

Medical Transcription services are essential to the healthcare industry and cater to many subfields and specialties of the medical profession.

Offering technical and organizational expertise, medical transcriptionists transcribe audio recordings and doctors’ dictation. This isn’t limited to any speciality—transcription is important everywhere, from dermatology and orthopedics to cardiology and gynecology.

The Importance Of Medical Transcription

Patient records and information are often useful in more than one way. For example, they’re commonly used as evidence or reference in various legal cases, including cases of medical practice lawsuits and disputes involving health insurance claims. This means that the services rendered by medical transcriptionists are all the more indispensable in today’s healthcare industry.

Accuracy and data security have moved beyond simply being ‘important’; they can often be a matter of life and death. It’s essential, then, to hire reliable medical transcription service providers.

The service is often referred to as audio transcription since the dictation is sent in as a recording. This is then transcribed into a digital document that can be repurposed any way the healthcare professional sees fit.

Most medical transcription service providers employ transcriptionists who specialize in transcribing medical dictation from an audio clip. Our services include:

  • Emergency room (ER) summaries—The emergency room is one of the busiest rooms in a hospital. Most cases brought in to this high-pressure environment need urgent treatment, and doctors, nurses, and other medical staff tend to communicate quickly and, sometimes, over each other. A trained audio transcriptionist can ensure accuracy in an ER summary report.
  • Consultation and clinical report—These are often used for future reference and diagnosis.
  • Physical reports and patient history—Detailed patient information and history, along with family medical history, is essential to proper diagnosis and assessment. Physical reports are proof of the current condition of the patient and his/her symptoms.
  • Discharge summaries—This is crucial to efficient home care according to the doctor’s instructions. These documents also mention any special restriction or care that the patient needs to undertake for a speedy recovery. They are also used for future references in the event of a relapse.
  • Therapy reports—This includes a summary of what the patient has done and said, and also the therapist’s note on the patient’s condition. The report also details what exercises were prescribed to the patient, and how much of these were actually accomplished; many of these reports also include plans and progress notes for future sessions.

Apart from these, medical transcriptionists can transcribe death summaries, surgery reports, and summaries, and patient progress notes.

Dictation can be sent in various formats—such as through digital recordings or using certain applications. The latter transfer dictation to the service provider’s servers directly, once the physician has dictated details into their phone. Telephonic dictation is also possible; this can be availed from anywhere—at a hospital, a patient’s home, or using the cell phone.

Medical audio transcription is not a small industry by any stretch; here are some of the frequently asked questions about medical audio transcription services.

FAQs

What influences the turnaround?

The turnaround depends on a number of factors; the most important one is audio quality. Audio with an unclear accent, background noise, or highly technical content is hard to transcribe, as compared to a clear and crisp audio clip.

Length is also crucial; the time taken to transcribe long files is, of course, more than short files.

In what formats are the transcribed files delivered?

Medical dictations are transcribed into text or MS Word formats. These files are then encrypted and sent by secure FTP, email, or pasted to our client’s EMR systems.

How does billing take place?

Pricing varies from firm to firm. A few charges on a per-minute basis, while others charge per line. It’s best to go for the second option, as you surely wouldn’t want to pay for all the silent periods in your audio.

What is verbatim transcription?

Verbatim transcriptions are the one that retains every single utterance—including false words like ‘ah’, ‘uh’, and wrong words like ‘gonna’, ‘coz’, and the like. You can request transcribers to follow a certain level of verbatim in the transcribed file.

Audio transcriptionists are indispensable to the healthcare industry, especially in the quest for effective patient care.

November 30, 2018

Medical transcription outsourcing in a dynamic healthcare environment

Given the complex nature of the healthcare sector, it is important to create a balance between human element and technology to ensure safety of patients. Whether it’s medical billing, coding or medical transcription, even a slightest error can cost a patient’s life. After eight years of research and analysis, Johns Hopkins patient safety experts reached a conclusion that medical error is the third largest cause of deaths in the US. Nearly 10 percent of deaths in US are because of medical errors in last few years, and faulty transcription is a common form of error.

Medical errors remained unnoticed s a cause of death for the longest time not just in the USA but all over the world. However, today it is taken quite seriously by the healthcare industry thanks to several studies in that sphere.. The healthcare sector is now relying more upon offshore medical transcription services to prevent the chances of errors to create medical reports and recording patients’ details.

Why take help of professional medical transcriptionists?

Over the last few years, the advent of medical transcription technology has made the task of creating different types of medical reports more reliable and efficient. Professional medical transcriptionists have taken the level of their service a notch higher by making the best use of technological aids for speech recognition and digital reading. There are many medical transcription agencies that take help of technological aids and adhere to quality control measures to provide exceptional transcription service. Along with these benefits, there are several other factors that add to the demand for offshore medical transcription services.

  • Better accuracy: The best way to prevent medical errors is takehelp from medical transcriptionists who work in a more streamlined manner to give optimal results. When healthcare professionals rely upon in-house medical transcriptionists or do it themselves, the quality check process may be slackened due to lack of stringent guidelines. is . But, when the same service is outsourced to a medical transcription agency dedicated to this task, adequate quality control measures are adopted at many levels.
  • Streamlined process: Managing turnaround time and keeping a check on quality parameters is a major responsibility of medical transcription agencies, once the job is outsourced to them. This helps healthcare professionals get faster hold on transcribed files and accuracy without any need to train and supervise in-house transcriptionists. Offshore medical transcription services streamline the overall process by taking help of expert and experienced transcriptionists from all corners of the world.
  • Skilled service: The perk of outsourcing medical transcription service to an offshore location is that healthcare professionals get access to skilled workforce. This helps them to get e reliable and accurate transcription service from skilled workforce. From maintaining accurate medical reports to easy retrieval of patient information and providing flexible dictation options, medical transcription professionals are expert at managing the entire process.
  • Economical: When healthcare professionals outsource medical transcription tasks, they need to pay only for those services that they are availing. On the contrary, if they are taking the service of in-house transcriptionists, the overhead expenses of salary and maintenance of a new department need to be met on a regular basis.  
  • Reduced workload: Making consultation reports, patient history report, laboratory report, and physical examination report may seem an easy task for some healthcare professionals, but the reality is not the same. These jobs consume a lot of time with fewer chances of control over quality and accuracy. By sharing the additional load of medical practitioners and letting them concentrate on their core task, medical transcription agencies are a great help.

Preparing transcripts for all types of medical reports and delivering them within the pre-defined turnaround time are the biggest challenges that offshore medical transcription agencies are expert in dealing with. A trusted medical transcription company not only helps clinicians, physicians and multi-specialty groups in preparing medical transcripts but also let them build a rapport of trust with their patients. When it comes to data security, medical transcription agencies share data in an encrypted form without disclosing patients’ details to the third party. So, why not search for the best medical transcription agencies offshore and benefit from their expertise?

Other blogs:- A GUIDE ON TECHNIQUES USED DURING MEDICAL DICTATION
By: sahil Category: Medical, Pharma
November 30, 2018

A Guide on Techniques Used During Medical Dictation

Have you come across to a situation where you wanted to record a patient’s data with clarity but not able to do it? As a healthcare professional, you understand the importance of medical dictation, especially if it results in the accuracy of the transcribed medical data. In case the recording is unclear, even a certified medical transcription provider would not be able to convert the data into records. Therefore, to ensure the proper recording of medical data, it is essential to keep the following techniques into consideration. These tips you should use while recording an audio file for a medical purpose:

Keep surrounding noises at bay: Try to choose that area where there is less surrounding noise. Medical dictation in the quiet and peaceful atmosphere can help in improving results and it also maintains the confidentiality of the patient. It is advised that you do not record in those areas where there are background noise and distractions. At times, the noise of air-conditioning can cause troubles. If you can’t go indoors for medical dictation then make sure you avoid areas with lots of traffic noises, windy areas, etc; which can hamper the audio quality.

Speak into the microphone with clarity: It is essential to talk at a normal pace so that medical dictation is audible to medical transcriptionists. Further, on the basis of the microphone, it is essential that a recorder should be held for nearly 3/4″ from the mouth in the upright position so that sound travels in the right direction. If you are using a tablet, check its mike to make sure that you are not covering it with your hand while talking.

Make sure only one person talks at a time: Brief your team about the digital audio recording and if they will also participate in the recording, tell them to speak only one at a time. Also, ask them not to speak to each during recording. Make sure they do not make noise while recording.

Do test before recording: Before you send the medical dictation, it is best to test it first. Talk a few sentences to check the quality of the recording. It will help you know the audio quality and your speech level. Also, prior tests would help you know the background noises that you should remove.

Dictate and save the information immediately: It is advised to dictate right after your encounter with a patient. In this way, the information will remain fresh in your mind and errors will always be less. Also, once you have finished the recording, ensure the safety of your data by transferring it either to your computer or transcription provider. Also, you should take the backup of the information on a USB drive to ensure the security of the patient’s data.

Be prudent while recording difficult terminologies: Many times, medical transcription providers may find it difficult to decipher medical terminology. To avoid this, take note of difficult words, drugs, similar sounding words and names of doctors. If you feel a scope of confusion, it is good to spell out the words. While most of the competent medical transcription providers will double-check spelling, but still it is important that you act carefully and leave no scope of confusion. Sometimes, when transcripts fail to transcribe the words, they leave empty blanks in the transcript. If this happens, it can lead to extra time and cost in getting the document transcribed.

At last, it is necessary to avail the services of qualified medical transcriptionists who have experience and expertise in understanding a wide spectrum of accents and dictation. At Eyered, a leading medical transcription service provider, you can avail the services of reputed medical transcription providers as per your needs.  Here you get three convenient dictation options to choose from.

Other Blogs:- WHAT MAKES MEDICAL TRANSCRIPTION A VALUABLE TOOL FOR DENTAL MEDICINE?
By: sahil Category: Medical, Pharma